Our Customer Service team is YourSurprise’s listening ear, assisting our customers with their questions, offering advice and resolving any issues in a personal manner by phone, email and chat. The team consists of 4 smaller teams based on location, with a Dutch team assisting our Dutch and Belgian customers, German team for our German-speaking customers, French team for our French-speaking customers and International team helping customers from countries such as Spain, Portugal, Italy and more. They work together every day to help customers using our 29 websites to create the ultimate gift and gifting moment.
YourSurprise is an international operating online giftshop, specialised in personalised gifts. We are active in 28 countries and try to reach our customers through 29 independent YourSurprise websites. All gifts are made and shipped from the beautiful town of Zierikzee.
YourSurprise is voted the Best Online Gift Shop 2023!
Woohoo! Out of more than 100 companies, we have been named the Best Online Gift Shop 2023 (Shopping Awards). Everyday we try to spread happiness all over the world and we’re more than delighted that our customers have voted for us! More than 300 happy colleagues work hard everyday to provide a smile on our customers' faces. Therefore, thank you!
3 million gifts per year
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